We understand that unexpected situations can arise, leading to the need for cancellations. Therefore, we kindly request at least 24 hours’ notice for any cancellations or rescheduling. If proper notice is not given, a cancellation fee of 10% may apply.

For appointments canceled less than 24 hours before the scheduled time, a cancellation fee of 20% of the service fee will be charged. This fee helps cover the time reserved for the aesthetician and the impact on our scheduling. If you wish to reschedule your appointment, please do so within 24 hours of your original time to avoid incurring a cancellation fee.

No-Show policy

We understand that unforeseen circumstances can arise that prevent you from attending your appointment without notification, However, if you fail to show up for your scheduled appointment without prior notice, you will forfeit 50% of the service fee that was paid in advance.

For any future appointments after a no-show, you may be required to pay the full service fee and booking fee in advance.

Thank you for your understanding and cooperation.

Lateness Policy

At Rejuvneal Aesthetic Skin Clinic, we prioritize punctuality to provide the best service possible to our clients. If you anticipate being late for your appointment, please notify us as soon as you can so we can make the necessary arrangements.

If you do arrive late, we will do our best to accommodate you; however, please understand that you may need to wait while we attend to other scheduled clients or may need to be rescheduled to avoid inconveniencing them.

If you have any questions or need assistance as your appointment approaches, don’t hesitate to reach out. We can’t wait to help you achieve your skin goals and make your visit a memorable one!